1. Acceptance of Terms
By accessing or using the CoreBridge Solutions website or engaging our services, you agree to be bound by these Terms of Service. If you do not agree, you may not use our Site or Services.
2. Services Description
CoreBridge Solutions provides cloud-based communication infrastructure services, including but not limited to Cloud PBX, Unified Communications as a Service (UCaaS), SIP Trunking, call center infrastructure, and managed telecommunications services. Specific scope, deliverables, and service levels are defined in a separate Service Agreement executed between CoreBridge and the client.
3. Use of the Website
You agree not to use the Site in any way that violates applicable law; attempt to gain unauthorized access to any portion of the Site; use automated means to access or collect data without express permission; introduce viruses or harmful code; or interfere with or disrupt the Site or connected networks.
4. Intellectual Property
All content on this Site, including text, graphics, logos, images, and software, is the property of CoreBridge Solutions or its content suppliers and is protected by United States and international intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without prior written consent. "CoreBridge Solutions" and the CoreBridge logo are trademarks of CoreBridge Solutions.
5. Client Responsibilities
Clients engaging our Services are responsible for providing accurate information necessary for service delivery, maintaining the confidentiality of account credentials, ensuring their use complies with all applicable laws, obtaining necessary consents for communications sent through our platform, and not using our Services for any illegal, fraudulent, or abusive purposes.
6. Acceptable Use Policy
Clients may not use CoreBridge Services to transmit any communication that violates applicable law; infringes on intellectual property or privacy rights; constitutes spam, phishing, or unsolicited commercial communications; contains malicious code; or involves fraudulent, deceptive, or misleading practices. CoreBridge reserves the right to suspend or terminate Services for any violation.
7. Service Level Commitments
Service level commitments, including uptime guarantees, response times, and support availability, are defined in individual Service Agreements. Our standard target is 99.99% service availability for core voice infrastructure, subject to the terms and exclusions in the applicable Service Agreement.
8. Limitation of Liability
To the fullest extent permitted by applicable law, CoreBridge Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or Services. Our total liability for any claim shall not exceed the amount paid by you for the specific Service giving rise to the claim during the twelve months preceding the claim.
9. Disclaimer of Warranties
The Site and Services are provided on an "AS IS" and "AS AVAILABLE" basis. CoreBridge makes no representations or warranties of any kind, express or implied, regarding the operation of the Site or the Services, including any implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
10. Indemnification
You agree to indemnify, defend, and hold harmless CoreBridge Solutions and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising out of your violation of these Terms or your use of the Site or Services.
11. Termination
We reserve the right to terminate or suspend your access to the Site or Services at our sole discretion, without prior notice, for conduct that we believe violates these Terms or is harmful to CoreBridge, other clients, or third parties.
12. Governing Law
These Terms shall be governed by the laws of the State of Texas, without regard to its conflict of law provisions. Any legal action shall be brought exclusively in the federal or state courts located in Dallas County, Texas.
13. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective upon posting to the Site. Continued use after changes constitutes acceptance.
14. Contact
For questions about these Terms of Service:
CoreBridge Solutions
1950 N Stemmons Fwy, Suite 4000
Dallas, TX 75207
Email: legal@corebridge.solutions
Phone: +1 (888) 372-6150